Privacy Policy

Last updated: July 2026 — Placeholder content. Have this reviewed by legal counsel before publishing.

1. Introduction

This Privacy Policy explains how House Of Car ("we", "us", "our") collects, uses, shares, and protects information when you use our website, mobile app, or services, including doorstep wash, products & accessories, insurance, and repair pickup & drop.

2. Information We Collect

Account details: name, phone number, email address, and city.
Booking information: vehicle details, service address, and preferred time slots.
Location data: to route technicians and pickup/drop vehicles accurately.
Payment information: processed through our payment partners; we do not store full card details.
Usage data: app interactions, device type, and crash logs to improve reliability.

3. How We Use Your Information

We use your information to schedule and fulfil bookings, process payments, provide customer support, send service reminders, and improve our app and services. We may use aggregated, anonymised data for internal analytics.

4. Sharing of Information

We share information with service technicians, verified workshops, and insurance partners strictly to fulfil your booking. We do not sell your personal information to third parties. We may share data with regulators or authorities where required by law.

5. Data Security

We use industry-standard safeguards to protect your information, including encryption in transit and restricted access to customer data. No method of transmission or storage is completely secure, and we continually work to improve our protections.

6. Your Choices & Rights

You may access, update, or request deletion of your account information at any time from the app settings, or by contacting us at privacy@houseofcar.example. You may also opt out of promotional communications while retaining essential service notifications.

7. Cookies & Similar Technologies

Our website uses cookies to remember preferences and understand site usage. You can control cookies through your browser settings.

8. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified through the app or website before they take effect.

10. Contact Us

For privacy-related questions, write to us at privacy@houseofcar.example or use the contact details on our Get in Touch section.